Quick overview on how to send a text and email through Hatch:
- Click the contact card in the column
- If someone responded via text, hatch has set you up to respond via text- just type on your keyboard what you want to say and click return!
- Same thing with email- type the email and click return
- Tip- stick with the communication the customer responded with- it makes things easier and smoother for the both of you!
- Keep crushing it!!